Reference

How 5777bct Handles Your Personal Data

When you open an account with us, we collect only the information we need to run your wallet, process deposits via bKash, Nagad or Rocket, and keep your account secure.

Account data only — nothing surplusbKash, Nagad, Rocket payment data handled securelyYour rights to access, correct or remove dataContact us directly for any data request

Explore the Lobby Read FAQ

REACH OUR TEAM

Contact Us About Your Privacy

If you want to review the data we hold on your account, correct something we have wrong, or ask us to delete your record, our support team handles those requests directly. You can reach us through live chat in the lobby, by email, or through the in-app help section on mobile. We aim to respond to data requests within a reasonable timeframe, and we will confirm receipt of your request when it arrives.

Live Chat Start a chat from inside the lobby or mobile app. Share your registered account details so we can locate your record and handle your request without delay.

Email Support Send your data request to our support email address. Include the wallet number linked to your account — bKash, Nagad or Rocket — to speed up verification.

In-App Help Open the Help section on your mobile device, select Account and Data, then submit your request through the form. We log every submission with a reference number.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and restrict internal access to your account record on a need-to-know basis. Cookies used on the site are either functional — keeping your session active — or analytical, helping us understand which parts of the lobby you use most. You can manage cookie preferences through your browser settings at any time. Account security is reinforced with OTP verification at login: a one-time code is sent to your registered mobile number before access is granted. If you use bKash or Nagad as your linked wallet, those providers operate under their own privacy frameworks, and we recommend reviewing their policies too.

Encryption in Transit

All data exchanged between your device and our servers — including bKash and Nagad payment references — is encrypted using SSL so it cannot be read in transit.

OTP Login Verification

Every login triggers a one-time code to your registered mobile number. This single step blocks most unauthorised access attempts before they reach your account balance.

Cookie Controls

Functional cookies keep your lobby session running smoothly. Analytical cookies are optional — you can switch them off in your browser without affecting your account access.

Data Retention Policy

We keep your account data while your account is open and for a defined period after closure, in line with applicable requirements for your eligible region under local law.

What We Collect and Why We Collect It

5777bct Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect your name, contact details and account credentials when you register. When you make a deposit or withdrawal through bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount — enough to match your payment to your account and resolve any discrepancy.

1
We do not store your full bKash PIN or Nagad passcode; those stay between you and your wallet provider. Device data such as browser type and IP address is logged automatically to detect unusual login patterns and protect your account from unauthorised access. We also use
2
session cookies to keep you logged in while you browse the lobby. We do not sell your personal data to third parties. Data shared with payment processors — including Rocket for bank-linked transfers — is limited to what those processors need to complete your transaction. Retention
3
periods vary by data type: account records are kept while your account is active and for a reasonable period after closure, as required by applicable law in your eligible region. If you believe we hold incorrect data, you can request a correction through our support channel
4
at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Questions About Privacy Answered

Below are the questions we hear most often about how we handle personal data, what rights you have, and how to act on them. If your question is not covered here, our support team can help through live chat or email.

We collect your name, mobile number, and the wallet details you use — bKash, Nagad or Rocket — to link payments to your account. We do not collect more than we need to operate your account.

Yes. Contact our support team via live chat or email, provide your registered mobile number and linked wallet, and we will send you a summary of the data held on your account.

Submit a deletion request through live chat or the in-app Help section. We will process it in line with applicable law in your eligible region and confirm once your data has been removed.

We share only the minimum transaction data those payment processors need to complete or verify your deposit or withdrawal. We do not share your profile data or browsing history with them.

We use functional cookies to keep your session active and optional analytical cookies to understand lobby usage. You can disable non-essential cookies in your browser settings without losing account access.

Contact support immediately through live chat. Change your login credentials and check the OTP verification setting on your registered mobile number — we can help you lock the account while we investigate.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Info5777Bct Banking InfoNagad Quickcash

How 5777bct Handles Your Personal Data

Contact Us About Your Privacy

Data Handling, Cookies and Account Security

Encryption in Transit

OTP Login Verification

Cookie Controls

Data Retention Policy

Your Questions About Privacy Answered

01 What personal data does 5777bct collect when I open an account?

02 Can I request a copy of the data 5777bct holds on me?

03 How do I ask 5777bct to delete my account and personal data?

04 Does 5777bct share my data with bKash, Nagad or Rocket?

05 What cookies does 5777bct use and how can I control them?

06 What should I do if I think my account has been accessed without permission?

Privacy Policy

Related pages

Related pages